Apex Home Surveys Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Website Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our online services.

1. Who We Are
Apex Home Surveys Ltd is a residential property surveying firm based in West Sussex, England.

2. What Data We Collect
We may collect the following personal information:
— Contact Information: Name, email address, phone number, and address.
— Service Information: Details about the property or survey you request.
— Technical Data: IP address, browser type, and details about how you interact with our website.

3. How We Use Your Data
We use your data for the following purposes:
— To provide surveying services and respond to inquiries.
— To process payments and issue invoices.
— To improve our website and user experience.
— To comply with legal and regulatory obligations.
We do not use your data for automated decision-making or profiling.

4. How We Share Your Data
We do not sell or rent your personal data to third parties. We may share your data:
— With trusted service providers who assist us in delivering our services (e.g., IT support).
— When required by law or to comply with regulatory obligations.
All third parties are required to respect the security of your data and use it only for the purposes specified by us.

5. How We Protect Your Data
We implement appropriate security measures to prevent unauthorized access, alteration, disclosure, or loss of your personal data. These include:
— Secure servers and encrypted communication.
— Regular data access audits.

6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
— Access: Request a copy of your personal data.
— Correction: Update any inaccurate or incomplete data.
— Erasure: Request deletion of your data where there is no lawful reason for us to retain it.
— Restriction: Request a limitation on how we process your data.
— Objection: Object to processing for certain purposes.
— Data Portability: Request your data in a portable format.
To exercise your rights, contact us at [email protected]

7. Retention of Data
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

8. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. For details on the types of cookies we use and how to manage them, please see our Cookie Policy.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at: [email protected]